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Q1: Are you a trade company or a manufacturer?
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A1:We are a manufacturer certified by BSCI, WRAP, SCAN, GRS, and ISO, specializing in producing backpacks for all age groups. We offer OEM and ODM services.
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Q2: Can I customize the design, color, or size of the backpacks?
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A2:Yes, we offer full customization options to meet your brand’s specific needs, including color, size, and design elements.
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Q3: What is the minimum order quantity for your products?
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A3:The MOQ is negotiable depending on the product and customization requirements.
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Q4: Can I request a sample before placing a bulk order?
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A4:Yes, we can provide samples. Please contact us for more details on sample costs and shipping.
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Q5: What is the lead time for production and delivery?
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A5:The lead time varies depending on the order size and customization.
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Q6: Do you handle international shipping?
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A6:Yes, we ship worldwide. In addition to the conventional FOB or CIF term, we can also provide logistics services such as Delivered At Place (DAP), Delivered Duty Unpaid (DDU), and Delivered Duty Paid (DDP) that deliver goods directly to the warehouse.
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Q7: What payment methods do you accept?
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A7:We accept various payment methods, including T/T, L/C, and others as agreed upon.
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Q8: Are your products made with sustainable materials?
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A8:Yes, we prioritize sustainability and can provide eco-friendly materials including recycled materials upon request.
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Q9: Where are your factories located, and do they comply with international standards?
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A9:Our factories are located in China, and Cambodia, and they comply with all relevant international standards and regulations.
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Q10: How can I contact your sales team?
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A10:You can reach our sales team via email at [sales@synberry.com] or call us at [ +8613959214481]. We’re here to assist you with any inquiries.
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